道歉篇（13）：货物送达错误的道歉
Dear Mr. Ives,
亲爱的艾夫先生：
Please accept our genuine apologies due to the error in delivery. We feel terribly sorry for delivering your goods to the wrong place. We have sent your goods to the correct address today. 对于此次送货错误，请接受我们真诚的道歉。把您的货物寄送到了错误的地点，我们感到非常地抱歉。
We guess that it must have brought you great trouble because of our fault. We hereby express our deep apologies for this error.
今天我们已经把货物寄送至正确的地址了。我们猜想由于我们的过失一定给您带来不小的麻烦。在此我们表示深深的歉意。
I hope you could forgive us our fault this time and we can guarantee that we will avoid making such mistake again.
我希望您能原谅我们这次过错，我们保证会避免再次发生这类的事情。
Sincerely yours,
Swift Logistics Company
斯威夫特物流公司 谨上
